PROFESSIONAL EXPERIENCE

CHIEF OF STAFF

Served as direct support and strategic advisor to CEO & Owner of multiple businesses. Developed and executed budget goals with Supervisors across multiple departments; assisted with annual budgeting. Assisted with the acquisition, construction management, and marketing of new locations as well as team hiring, onboarding, and adjusting staffing models as needed. Ensured team members adhered to all company policies and procedures, including but not limited to: opening and closing tasks, cash handling policy, deposit and safe routines, coaching and counseling, and POS operations.

CONTENT MANAGER

Content writing for all blogs, website, and digital and print pieces. Monitored SEO logistics and consistently made changes as necessary. Re-branded and monitored all digital and print materials to ensure productions followed guidelines. Social Media planning, posting, and monitoring. Used NetSuite and Constant Contact for e-mail campaigns and tracking customer trends. Proofreading. Responsible for internal and external digital communication. Designed 2019 catalog and managed print relations. Edited and organized all project photos using SmugMug. Trained Sales team upon release of new Marketing materials. Designed digital and print collateral using Adobe Suite. Redesigned and built website from scratch.

FREELANCE WRITER AND SOCIAL MEDIA MANAGER

Support clients through research, writing, and proofreading content as well as managing social media accounts.

MARKETING AND EVENTS MANAGER

Designed and produced all internal, external, and digital communication materials – both digital and print. Managed, executed, and evaluated three annual luncheons across North Carolina resulting in a 108% increase over goal in fundraising. Recruited and managed volunteers. Developed and executed re-branding efforts. Maintained budget database. Cultivated relationships with donors and volunteers. Managed and rebuilt website.

MARKETING COORDINATOR

Negotiated advertising rates with media suppliers. Secured contracts from brand partners. Received and tracked all media invoices. Wrote and edited advertorial copy and supplied product graphics. Project management. Assisted with local and regional events.

SPECIAL EVENTS ADMINISTRATOR

Accounting. Invoicing. Processed sponsorships. Billing. Database management. Monitored office compliance with cash handling. Recruited and trained volunteers. Maintained website. Created e-mail campaigns to drive fundraising. Built spreadsheets. Event planning and set-up.

SKILLS

EXPERIENCE

Bachelor’s Degree in Communication Studies
Freelance
Large & Small Corporations
Nonprofits
Service Industry
Startups
Volunteer Work

DESIGN

Adobe Creative Suite
Digital & Print Production
E-Blasts
Graphic Design
Photography
Printing
WordPress

LEADERSHIP

Collaboration
Critical Thinking
Decision-Making
Goal Setting
Organization
Project Management
Relationship Building
Team Collaboration
Training
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WRITING

Content Writing
Data Analyzing & Literacy
Microsoft Office
Press Release Writing
Proofreading
Research
Social Media Management
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Event Management

Budgeting
Fundraising
Logistics
Pricing Negotiations
Vendor Management
Volunteer Recruiting & Training

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COMMUNICATION

Active Listening
Content Writing
Customer Service
Internal & External Communication
Press Release Writing
Public Speaking

Awesome web designer. Shea is thoughtful, efficient and knowledgeable.
Jennifer Nichols Aspire Carolinas Foundation
I've been so impressed with the efficient, professional, & beautiful website and logo development. The launch of my enterprise was successful thanks to the strong support and creative talent behind Rickhouse Marketing. I couldn't possibly be more happy with Shea's talent and gifts benefitting the work I do. I highly recommend her.
Chantal McKinney Root Thrive Soar
Rickhouse Marketing is a leader in digital marketing. We rely on Chandler for a multitude of services; she is capable of handling any of your marketing needs. Chandler is always responsive, reliable, professional, and has good communication regarding our needs. We would recommend Rickhouse over and over again!
I'm in AWE!!! Thank you so very much!!!! Chandler is a magician!!! I'm just blown away by how great this looks! I am profoundly grateful and so impressed.
I usually get useless paper pamphlets that go directly into the garbage. However, I spent about 15 minutes reading through the SEG Fabric Frames & Displays catalog, even on a busy day like today. I must say this guide is one of the best brand marketing materials I have come across my entire career, truly impressive. Informative, engaging, and most importantly so fun to read.
Purchasing Manager High End Fashion Retailer
A creative thinker who likes to explore alternative solutions to problems and has an open mind about what will work best. She is someone who is consistently growing herself and takes the time to continue learning even when it is not a direct requirement of the job.
Morgan White Marriott
A rare mix of obsessive precision and incredible creativity. She is able to interpret loose direction and turn the final product into a work of art, ahead of the deadline and under budget.

REFERENCES

KIM JONAS

Quality Assurance and Training Coordinator

ED MANER

Chief Development Officer

KELLIE LAVENDER

National Market Development Officer

KATHERINE LONG

Development Officer

CINDY JAHNKE

Office Manager

INSPIRED BY

travel, architecture, scenery, and experiences.

I believe that every adventure – whether it seemed like a right or wrong turn at the time – has lead me to be the well-rounded person that I am today. With 10+ years of experience in the service industry and 5+ years in Marketing and Event Planning and Development, I have learned that every person I meet along the way helps to improve both my personal and professional lives.

INSPIRED BY

travel, architecture, scenery, and experiences.

I believe that every adventure – whether it seemed like a right or wrong turn at the time – has lead me to be the well-rounded person that I am today. With 10+ years of experience in the service industry and 5+ years in Marketing and Event Planning and Development, I have learned that every person I meet along the way helps to improve both my personal and professional lives.

WE NEED TO TALK.